The service was quick and very good. Was in and out in no time. I hope to trade in what I have for something else.
Had my oil changed. When I got home, I noticed that a bolt was missing from my skid plate and another one that was not tightened all the way. Took it back and they fixed it immediately. Their ability to make things right is what will keep me coming back, plus the friendliness of staff is great!
Victor was my service advisor. He took very good care of me and kept me informed on the problems with my truck. I had a major issue with the engine in my Tacoma, and the service dept and Toyota corrected it. Truck runs great again.
Drop off and pickup went very smoothly, personnel were kind and courteous and followed social distance measures. They even gave my car a car wash.
Steven Jones was very considerate and attempt ed to offer the best service. Amber Suber went the extra mile. There was some confusion on paperwork and Amber went to work to straighten it out. Steven was kind and considerate and delivered my truck after predator bar and towing hitch was installed.
The service was great as usual. I purchased my vehicle at this dealership in 2008 and have been bringing it back here for service since that time. The price of service appears to be reasonable, and they offer a military discount.
Along with the 6 month service, we had a problem with the air conditioning system (an unusual odor). Daniel Peterson consulted with the service department and remedied the issue. He also took additional time to explain how we could remedy the issue in the future if it should reoccur.
I am very pleased with the as-scheduled service I receive at Dick Dyer Toyota. This is my second Avalon that I am now enjoying and I am very favorably amazed and appreciative of the Dyer Service Department taking such an obvious interest in my enjoyment as well as the excellent operation of my car. I have never had a less than excellent experience with my 2014 Avalon and I am still experiencing an excellent relationship with their service department on my 2020 Avalon. They always take their time in explaining to me the service that is about to be accomplished on my ...
Love coming here to check out available vehicles and always receive great and friendly service from the sales staff! The people in the service department are always helpful and my car gets taken care of in a professional and timely manner!!
Joanne Dasilva Blackman was a pleasure to work with. She is a talented professional. I would highly recommend requesting Joanne to anyone who appreciates a considerate person to business with at a dealership.
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