My service advisor was very professional, kept me updated on the progress of my car. I was very satisfied with him and the dealership.
kelly, dennis and bob were great. this was my second lease with dennis and with the situation at hand that i was in, they handled it so well for me.
Awesome experience! Thanks to everyone there for making sure we were happy! Dwight is an awesome salesman and made sure that everything went smoothly! Happy customer!
Brandon was courteous and professional I also loved the fact that he honored my wishes and got me out of there as soon as possible. Cool dude
I upgraded my wife Camry to xse Camry had some minor issues between the service department and mr. Kelly that sorted everything out and me and my wife are completely satisfied
Great internet service. Madison Hamilton was able to find the truck I was looking for! Very Friendly and accommodating with my needs. Thanks a bunch
From scheduling to completion of the service everything was smooth and efficient. The daily reminders leading up to the appointment was very helpful. Job well done.
Both salesperson and manager took their time even when it looked like a deal wasn’t going to get done. We found a deal that worked for both sides.
Great, Fast, courteous, 5 thumbs up all around!!!!! They gave me such GOOD NEWS till I can hardly tell you. I thought I was bringing my car in for it's very 1st service call. Your techs informed me that my oil was good for another 3000 to 5000 miles!!!! Unbelievable!!!!! MADE MY DAY!!!!!
The best dealership I have ever dealt with. The whole team at Dick Dyer, from the sales manager to my salesman, Dennis Risher were very professional and courteous. They turned a bad day into a painless, fantastic buying experience.
The staff is wonderful. I buddy here for all my car purchases and service. I would highly recommend Carlos 10/10 times!! He’s excellent.
Dan Fitzgerald was friendly, courteous, and professional, He called to let me know what work was suggested to be done other then the oil change and tire rotation. We declined the additional work and he never pressured us to have it done.
Easy experience, felt comfortable with the expertise and recommendations. Also pleased with how quickly I was able to get in and have everything turned around.
Great customer service and the technicians do real good work. the waiting room is very relaxing and open so i don't feel cramped giving the climate that we live in these days with covid-19.
Victor T. was extremely helpful and knowledgeable. He helped me setup some features I wasn't using on my car. I was impressed and look forward to working with him in the future.
Prompt service from the online department to locate a vehicle of choice. Prompt email and communication to secure the vehicle and sale. Great service all around.
Dan Fitzgerald Made It Fun, Smooth & Great Car Advice. This Was My First Time Coming And I Will Be Back For Any Car Repairs Or Damages.
Great Service. Very honest people. Very knowledgeable and friendly. Would recommend a friend or family member. Got great deal on 4Runner. Best experience with a dealership I ever had.
Service Advisor - Dan Fitzgerald was courteous, professional and informative. There was anther gentleman who showed initiative in answering another one of my questions but I did not catch his name. Great experience ... and quick!
We worked with Oscar on the purchase of our vehicle. He was excellent, professional and respectful. We give him 5 stars! Thank you, Dick Dyer
I had a very positive experience with Daniel as always. at Dick Dyers: friendly, knowledgeable, and helpful. explained everything that was completed, Definitely recommend this service center.
Awesome trip I had yesterday to get my truck serviced! It was a real joy to have respectful and smiling faces to greet you! Brandon Martin was superb!
Tre was an excellent salesperson. He was knowledgeable, helpful and trustworthy. The finance department did a fantastic job of helping us secure a low rate. We felt supported throughout the process.
It was a pleasure working with the Dick Dyer Team! Greeted with a smiling face by many! Zackare was very helpful in helping us find our new 4Runner!
I had a very positive experience with salespeople at Dick Dyers: friendly, knowledgeable, and helpful. Definitely recommend this dealer if looking for a new Toyota.
Excellant as always. The only place I take my vehicles for service. Other dealerships are not honest about repairs, so I only bring my vehicles to Chris Ayers and Daniel Peterson at Dick Dyer.
My customer service was great. Daniel Peterson was courteous and friendly. He kept me updated during service, and explained everything that was completed, and explained in detail.
Dwight was amazing! Thanks so much for all of your help, you went above and beyond! Dick Dyer provided what other dealerships in the area couldn't.
Everyone was very nice my first time there. An issue was unable to be resolved and still isn't. No one has called me back.
They were great about getting me a car in these difficult times after an accident. They are very helpful; and friendly, everyone I met was awesome.
They were very nice about everything. Everyone was very helpful about getting in the right vehicle and to make sure everything went smooth. I would buy another
I bought my car at Dick Dyer Toyota and have always got excellent care and friendly service from the personnel in the service department. I would recommend them to family and friends.
Always a pleasure working with the folks here at Dick Dyer Toyota. Every person that I encountered was friendly and engaging. worth the drive from home.
Best Toyota dealer to deal with in Columbia. Willing to work and look for vehicles that they have on the lot. Everyone in the process made it a pleasure to do business with Dick Dyer.
Although my service was courteous and prompt today I felt like members of staff should introduce themselves when working with you. I also would appreciate that the message telling me to bring my car in for maintenance would be reset after the work is done.
Great service! I will definitely go back and would recommend to anyone in the market for a Toyota. Paul, Bobby Ray and Joe were all very helpful.
Easy process, honest, caring, and stress free! I do believe I got a better deal than the other dealerships. They just made it happen! Everything I asked for they got it done!
The service was great the guy that help me made it an effortless experience for me help was a very caring person thanks all I can
Service was good no complaints explained what was going on clearly keep me up on the process. I was happy with your service Thank you again
John was wonderful to work with. he was very easy to talk with and professional. I would recommend you visit him for all your Toyota needs.
Josh was absolutely amazing. He was very patient and advocated for us. Finance was also amazing and listened to my wants and needs. It was a very pleasing experience.
I came in for a 4:30 appointment. Initially, I had to wait for someone to come check why I was there. Victor Torres took care of my vehicle as if it were his. Thank you Victor!
I was extremely please with my service. I did not have an appointment, but they worked me in and out in a timely manner. Great service
This dealership is very attentive to the customer and their needs in regards t o the servicing of their vehicle. Provides prompt service on a scale of 100.
Dick Dyer was prompt, thorough, and affordable. They did what they said they’d do when they said they’d do it. And they washed my car and valeted it! The valet was pleasant, respectful, and knowledgeable.
Friendly, efficient, and great service! Everyone took time to explain all the various options to me and worked with me to find the best financing and options for me. Keyanne was a wonderful sales person! I very much appreciated her friendly and professional attitude. My wife and I were both impressed with our experience as buying a used vehicle can be pretty intimidating. Bobby Hollis from the finance department also deserves a shout out. He walked through all the options with me and explained them each thoroughly. until I was comfortable with exactly what I wanted from my financing. Excellent ...
Great experience purchasing my new vehicle. I highly recommend going through this dealership for a new car. It was a very easy process to go through all questions were answered and got a great price as well.
Top tier service Carlos hooked me up . Dick Dyers got my business All around pleasant Esperance will be back for sure kudos , service advisor Carlos Rivera. first rate
I just leased a new Highlander from James B. I can’t say enough about how easy the process was. James did a great job from start to finish! He listened to what I wanted and needed and he found the perfect fit! 5 stars all the way!
Me and my wife are very pleased with our purchase and customer service from Paul Locke! This is our 2nd car from Dick Dyer and hopefully will purchase again in the future.
Dwight Hylton was very courteous and always prepared for our arrival. We went to several dealerships but this one was the friendliest and willing for work with us.
My service liaison carlos was very thorough in explaining the services, cost and priorities of need. I was able to make a good decision for the current appt and then plan for future
Had trouble with new brakes put on by different company and they were able to fix it! Was driving me crazy because no one else could hear the noise. So glad it's fixed now!
Carlos Rivera is the best service representative I have had dealings with since I have been using your service over two years ago. He is courteous and very well informed and does an excellent job.
Fast and friendly service! We will always use Dick Dyer for our everyday service needs! Daniel went above and beyond to make sure I was in and out in a timely manner!
Always great service and friendly, building very clean. Great service Great service Great service Great service Great service Great service Great service Great service Great service
Dwight Hylton made sure we had a great experience with Toyota. The entire team was great and I will definitely recommend this dealership. The inventory on lot was limited but he was able to find vehicle at different location and have it deliver., It was a smooth process.
Everyone was so friendly. They didn't try to hard to get me to purchase a vehicle or try to up sale anything they could. Very satisfied with my experience!
James Bertha was friendly and helpful doing my online purchase. Chris was easy to work with on financing. Overall a positive experience here and would come back again
Everyone was friendly and very helpful to me. I do not think I could have got a better price in Columbia. i will buy my next car there.
It was a pleasure to meet Dennis. He is knowledgeable and has. A good deal of patience. I am happy that Dyer Toyota handles many of the paperwork.
Trent was amazing and easy to work with. He helped me pick the perfect care for my wife. Christopher in finance was also great to work with.
Great and prompt service from Dan Fitzgerald he was friendly even got my recall taken care of . A huge thank you to him for his help
As soon as I got there I was greeted by the sales woman. She was very nice and professional. The location was clean so I appreciated that especially with covid
Asalways I always get good and fast service. The technicians was very informative and was easy to work with. Another satisfying service from Dick Dyer.
Awesome customer service! They always take care of my needs and make sure my visit is comfortable. Highly recommend this dealership to everyone. Will definitely come back
The service representative, Daniel Fitzgerald, identified credits from my warranty that I did not know about, and was able to apply them. He also went out of his way to locate non-Toyota parts that another dealer could not find, and he got them installed and had me out and on my way the same day! I cannot say enough his attitude and about this serivce. The technician and support staff, whose names I did not know, also helped make this happen, even though they were busy and did not have to go out of their way to help.
Dick Dyer Toyota provides excellent customer care and service. Steve explained everything that vehicle needed and answered all my questions. My car was ready at the time indicated. Most appreciative for the great customer care and concern.
Dick Dyer Toyota is exemplary in their serivce department, customer service, and Mr. Torres treated me with respect. I just wish they would give senior citizens a discount.
Tre, Wren, Kelly, Bob & Joe were excellent in offering OUTSTANDING CUSTOMER SERVICE. JAMES WAS ALSO OUTSTANDING IN OFFERING EXCELLENT CUSTOMER SERVICE. EVERYONE CONTRIBUTED TO THE SUCCESS & BLESSING OF MY PURCHASE. I AM VERY HAPPY WITH MY PURCHASE!
Our sales rep Dwight was excellent, car detailing was not good, there is no attention to detail. Would recommend Dwight to other family or friends.
Dan Fitzgerald met me as I pulled in to the bay and was so helpful and kind in getting my tire fixed quickly and back on the road.
We went to Jim Hudson first and had a terrible experience. When we arrived at DD we had only planned to test drive one camry then go buy the Honda I had already put a deposit on. I didn't love the service the honda store down the street had given us so far but I thought I really liked the honda anyway. We went to toyota at my husband's suggestion just to make sure I didn't want a toyota like I had considered before hand. We arrive and immediately Amber was there to help us with a ...
They have always done an excellent job and a good and thorough job and have always given them 5 stars previously. The last couple of times however despite having an appointment time it is taken an excessive amount of time to service the car. I live in the Irmo area and was always amazing quite please with the quick turnaround historically but more recently it is taken them quite a long period of time. On this particular encounter this was a wheel rotation and a multipoint checklist. The time to complete that task was 2-1/2 hours. The previous time to complete ...
Daniel is a very comfortable person to talk through the phone and also in person work with , I can tell hi is a very hard worker by waiting for the work done .Thanks! Daniel.
I can't thank Tre, Kristin, Madeline, T. Kelly, and the rest of the management staff enough for their hard work & effort yesterday. Very proud & excited for my RAV4 purchase.
Clean Fast Courteous Knowledgeable Friendly. Did not high pressure me. Made recommendations for my safety at my request. Took care of me in a professional manner.
Professional and stress-free buying experience. Dwight Hylton knows his cars, their details and specifications. No Pressure, No games, just the facts and great service.
I stopped in to look at a hybrid vehicle that I had seen on the site. When I arrived I learned that the vehicle I wanted to see had not yet arrived. Bummed I asked to look at what was on the lot. Dennis was knowledgeable about the vehicle and not that BS knowledgeable, real knowledge. I found my car and we moved our conversation inside to talk numbers. We had a friendly banter back and forth and we ultimately came to an agreement and I signed. I was at the dealership until 9:45PM and everyone was beyond pleasant and ...
They took the time to answer all of my questions and really listen to any concerns that I had. They were wonderful the entire time.
Very good car buying experience. Enjoyed the negotiating with Taja Kelly and Oscar Obiajula Emea, both very professional. Got a great deal on a Highlander! Chris in finance was very knowledgeable, enjoyable to talk with and explained all options completely. Will highly recommend.
Great Experience!! Worked with Jon and Kelly on the purchase of my 1st Toyota. Never bought a vehicle that I couldn't see or test drive until now. Was a little apprehensive at first but they delivered!!
My experience with Duck Dyer Toyota was great. The wait time wasn’t bad at all, it was less than I expected to wait. The reception area was well kept. Thank you for servicing my vehicle.
We have purchased from Dick Dyer Toyota twice now and both experiences were great. They made sure we were satisfied every step of the way and I can't say enough good things about the service department.
The employees were very thoughtful and helpful even after my purchase. I called back with questions and they answered professionally and quickly! I would purchase from them again!
I enjoyed working with John on the purchase of a new Camery: however the process of purchasing the car took quite a long time, but not because of John. The price of the Camery was reasonable as was the appraisal on my previously owned vehicles.
The staff was very professional and personable. Had a great time buying with Mr. Linenberger. I will definitely be coming back to this location in the future.
Waited almost 2.5 hrs for an oil change and tire rotation when I had an appointment. The employee who helped me was very nice but the wait was crazy for what I had done.
Great great great great was speedy and informative for my truck. Had had good experience with Jon and he should be recommended for above service
John Washington provided an excellent car buying experience. This was my first time purchasing a brand new vehicle, and he did a wonderful job answering all my questions. I would highly recommend him to any friends looking for a new car.
I had a great expedience with Tfent McQueen. He showed me a Camry SE i was definitely impressed and he gave ne a great deal.
I worked with Carlos and his service was great as always! He explained everything what I need to know about my service and what my vehicle needs. I will definitely recommends Dick Dyer!
Steve was very much on top of the service that I was getting and kept me informed of all the work being done he was even concern about me it seems.
Always a great experience when taking our vehicles in to Dick Dyer Toyota! Had our Tacoma in for regular maintenance and a detail and were extremely happy with both as usual - Chris Ayers is awesome! Will never go anywhere else but Dick Dyer Toyota!
The people in the service department have everything running like a fine tuned machine. The system allows for a quick check in, explanation of the service and even washes your car!
*Updated* the service manager reached out an took over the issue they figured out the problem. Still amazing customer service good job handled well t
Dwight and the crew made for a very simple car buying experience. Made my first dealership experience great. Highly recommend this dealership to anyone in the market for a new vehicle.
The sales professional was easy to deal with. The dealer had a nice inventory. I would buy here again! Lifetime power train warranty made the difference.
My parents were searching the market for a RAV4 and Tré could not have been more accommodating. He was very knowledgeable about the car and was very patient in explaining all of features of the trim types and safety features to my dad whose first language is not English. He and Dick Dyer Toyota worked with us over multiple days to ensure we found the car that we wanted.
I was in the market for a '21 Camry V6.I dealt with 5 other dealers and none had the model(s) I was looking for and the sales staff of the other 5 were lacking. Dyer Toyota in Columbia had 2 models that had my interest and had a more professional sales staff. I would recommend Dyer Toyota
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