Customer Testimonials

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DealerRater Aug 16, 2018
 

Took my 2004 Rav4 for services, let me say that Jim D’Amico was such a great guy. He took care of my vehicle And kept me posted with the services as they were conducting them. I recommend everyone to come see Jim when they bring their vehicles, such a great guy!

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DealerRater Aug 16, 2018
 

I had a scheduled service for my Prius. Steve Amick was very polite and knowledgeable. He explained what service was due. The service was completed very timely.

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DealerRater Aug 16, 2018
 

Tire sensor came on while traveling from Va Danny Bagwell got the vehicle in and advise of the service needed and repairs were completed in a timely manner

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DealerRater Aug 16, 2018
 

The service on my car today exceeded the usually excellent service I have experienced in the past. Wait time was minimum and the people were efficient and courteous.

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DealerRater Aug 16, 2018
 

I visited the dealership yesterday (8-15-18) for scheduled service and I didn't know that my service agreement included a new air filter and cabin filter. I was prepared to purchase and change these myself at a later date. However, the service adviser, Jason Baughman, took time to check the records and told me the filters were included in the agreement and there would be no charge to me! I feel he went the second mile for me, the customer. The tech - 2860 - was prompt with his work and honored my appointment at 10:15. I believe tech 2860 deserves a compliment from the management as does Jason. I am glad we purchased our Avalon at Dick Dyer and the service I have received has always been honest. I left the dealership yesterday a happy customer because the employees made me feel they really did appreciate my business. Please let Jason and tech 2860 know my feelings.

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Google Aug 16, 2018
 
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Google Aug 16, 2018
 
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Google Aug 16, 2018
 

Great job and Great customer service.

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Google Aug 15, 2018
 
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Google Aug 14, 2018
 

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