I was greeted right away by multiple people. David came over to assist me a couple minutes later and took care of setting up the service for my car. He was very personable and professional. I have been here multiple times and the service department always does a great job.
My experience was very positive. I was promptly greeted when I arrived. I was told what my car needed and how long it would take. My car was ready within that time. The payment procedures were quick and efficient.
Great experience from start to finish. I was greeted immediately and reviewed with the service writer issues that needed to be addressed. I was given updates during the entire process heading off any potential issues. Car is running great!
Awesome customer service. The best I've experienced since owning a vehicle. Herman was my advisor and was exceptional! The wait time was very expedient; definitely recommend.
The service department was friendly and inviting as usual. The service manager always greets me and can remember me as a valued customer. Reginald Clyde, who is my service advisor, was knowledgeable and helpful as usual. He went the extra mile to ensure that I received prompt and efficient service. I have been bringing my Lexus to Dick Dyer to be serviced and I will continue to do so.
Victor was wonderful. He always has the customers best interest in mind. I would recommend him to everyone. Please ask for Victor when you arrive.
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